Terms of service

Overview

This website is operated by DASILI DIGITAL LLC ("Viennara", "we", "us"). By visiting viennara.com or buying from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

Who can order

You must be at least 18 years old, or the age of majority where you live, to place an order.

Products and prices

We try to show colours and details as accurately as possible, but screens vary and we cannot guarantee that your display is exact. Prices are shown in the currency selected on the site and can change without notice. Promotions are valid while they are shown on the site and cannot be combined unless we say so.

Orders

Your order is an offer to buy. We accept it when we send the shipping confirmation. We may refuse or cancel an order, for example if an item is unavailable, if there is an obvious pricing error, or if we suspect fraud. If we cancel, you get a full refund.

Payment

Payment is taken at checkout through our payment providers. We do not store full card details.

Shipping and returns

Shipping is described in our Shipping Policy and returns in our Refund Policy. Both are part of these Terms.

Product use

Our products are clothing, footwear and accessories for everyday comfort. They are not medical devices and are not intended to diagnose, treat or prevent any condition. If you have a medical concern, please ask a health professional. For baby carriers, always follow the instructions supplied with the product and never leave a child unattended.

Intellectual property

All content on this site, including text, images, logos and designs, belongs to DASILI DIGITAL LLC or its licensors and may not be copied or reused without written permission.

Limitation of liability

To the extent allowed by law, our liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these Terms limits rights that cannot be limited under the consumer law of your country.

Governing law

These Terms are governed by the laws of the State of New Mexico, United States. If you are a consumer in the European Union or the United Kingdom, you keep the protection of the mandatory consumer laws of your country of residence.