Orders and shipping
Where do you ship?
The United States, the United Kingdom, Canada, Australia, New Zealand and most of Europe.
How much is shipping?
Standard shipping is free on every order.
How long does delivery take?
We prepare your order in 1 to 3 business days. Delivery then takes 7 to 14 business days, depending on your country. You receive a tracking number by email when it ships.
Sizing
How do I choose my size?
Each product page has a size guide. If you are between two sizes, we suggest the larger one for a relaxed fit. Still unsure? Email us your usual bra size and clothing size and we will tell you which to pick.
What if it does not fit?
You have 90 days. We swap the size or the colour, or refund you.
The built-in bra tops
Can I really wear them without a bra?
Yes, that is what they are made for. The cups and the band under the bust are sewn in, so you put on one piece and you are done.
How do I wash them?
Machine wash cold on a gentle cycle, then lay flat to dry. Do not tumble dry.
Returns
How do I return something?
Email support@viennara.com with your order number. We reply with the return instructions within 1 to 2 business days. The full details are in our Refund Policy.